At the time I am writing this, we are coming out of the most severe lockdown as a response to Covid-19. While many have lost their employment, others have come to terms with working from home. Now that we are preparing to go back to our offices to work, there are some lessons to be lear...

All you need to deliver an Agile project is sticky notes, and a place to stick them... So far, this has been true - sort of. The daily stand-up is a great way to provide updates and ask for help - but agile has morphed beyond the small team that is co-located. Products are divided into multiple smal...

Zoho One was released in 2017, and at the time it was a revolutionary way to deliver business applications to any size business: an "all you can eat buffet" of software applications you need to run your business, for the admission price of AUD 50 per employee per month (USD 35, EUR 35) - i...

If you run a business, you have email. What's left to innovate with email? This same question was posed in 2004, when Google launched GMail. The innovation Google brought to the table was: "don't browse but search your inbox". This was a massive innovation - it changed the way we handled o...

A first look at Zoho Books Budgeting function. Note that the initial minor bug at release as mentioned in the video had been resolved at the second day of release. All Zoho Books users, with or without Zoho Inventory integration, will have the budget menu available.

We spend a lot of money making our websites look great. All the latest design trends, the right imagery, the coolest animations and other effects. We spend thousands, if not tens of thousands of dollars on this. After all - it is the digital business card of your company, right? Wrong! Or to phrase ...

When you offer IT support to multiple clients, or in a complex environment, you want to be able to do this in the most effective and efficient manner. No time wasted on finding the support emails - everything should be at the fingertips. Further, there are a myriad of server, client, and device oper...

Zoho has recently released MarketingHub - the one stop app for building and maintaining your marketing funnel. As we are used from Zoho - the MarketingHub is a powerful product in itself, managing the entire marketing funnel - but it is also integrated with other Zoho applications to provide an inte...

Webinars are an effective, inexpensive, and efficient way to share information - the webinar can be shared to audiences of varying sizes, and can reach anyone with a device that can reach the internet. But there are drawbacks to a lot of the webinar software as provided. Some software requires you t...

Starting your own business? Or you have started and it is now time to get your accounting away from the receipt-box (read: shoe-box) and spreadsheets into an actual accounting package? Great! That means you are readying your business for further growth. But where to start and how much does it cost?

T...

Zoho Expense is the expense management solution of choice for organisations ranging from very small to global enterprises. Many modern ERP solutions provide an expense management solution either as an add-on, or built-in. Still, a number of companies choose to implement Zoho Expense instead, due to ...

CRM  (Customer Relationship Management) Solutions have been around for over two decades (in one form or another - I started my journey in sales activity management (SAM) in 1996 - and the solutions have evolved significantly since that time). CRM may have evolved, a lot of the questions regardi...

Expenses - without incurring expenses, it is impossible to conduct business. Whether you are a sole entrepreneur, or a large enterprise - expenses are part of doing business. Whether you use petty cash, or a corporate credit card - the hidden costs of expenses are in the handling of the administrati...

A few weeks ago, I wrote about the comprehensive features of SalesIQ (https://www.aurelian-group.com/blogs/post/engage-and-convert-website-visitors-with-salesiq). Now Zoho has introduced two new and powerful features to engage with your visitors - a ChatBot, and a Chat from Email functionality.

Organising events is something a lot more common than one might think. It is not just the major conference organisers, or the large corporates. Events are organised by small businesses, local councils, sports clubs, not-for-profit organisations, charities, and they can be local as well as regionally...

So, you have a website - as does every other business. You spend time, effort, and perhaps money into directing traffic to your online presence. You use Google Analytics (or Bing Webmaster... or both) to see the traffic results on your website... but exactly who is visiting you? And what do they do ...