When Zoho first introduced WorkDrive, it was envisioned as a robust file-sharing solution—a central hub for teams to store, access, and collaborate on content seamlessly. Fast forward to today, and WorkDrive 5.0 Phase 2 is here, proving that Zoho’s commitment to evolution is stronger than ever. With...

On the last day of October this year, Zoho celebrated a decade of SalesIQ. Naturally, this is a reflective moment for them, also building and nourishing a very powerful engagement platform used all over the world. They reflected on the the features they added along the way and took special care to c...

Many businesses lack the time or resources to handle their social media accounts. However, this does not negate the need for social media management. People expect to be able to communicate with companies through social media. Social media can help your business reach your customers, gain valuable i...

But first, what exactly is Zoho Recruit?

Well, Zoho calls it an 'Applicant Tracking System', but to you and me, it's basically recruitment. But, it does so much more than that. It manages the recruitment pipeline, so you don't have to! But what exactly does it manage? Well, first it will sp...

In short, it's a cloud-based storage solution.

But it's more than that. It integrates with almost all the Zoho One suite. For example, we can use Flow to create a folder structure with a trigger from CRM that ensures folders are created when a deal is created.

What else? We can upload videos and easil...

Well, FSM is an acronym that means Field Service Management. It's a tool that can help you manage work orders and even billing for field teams. For example, if you provide services that go directly to customers, this software would be perfect for you.

Until now, the dispatch console had three views:

G...

Put simply, Zoho Desk is a ticketing application that enables organised and orderly assignment, communication and processing of support tickets, feature requests, and any other kind of services you can think of that can fit into the mold of a ticketing system.

But instead of blathering further, let's...

Included in the Zoho One suite is Zoho Meeting. A comprehensive meeting and webinar tool. The main competitor for Zoho Meeting is Zoom (some say Microsoft Teams, but really? Only because it comes with Office). The biggest benefits of Zoho Meeting were the integration to other Zoho products, a profes...

Zoho keeps on innovating; delivering new functionality in existing products, as well as launching entirely new products. But is that enough  to get better insight in what makes Zoho stand apart from all the other Tech providers (big or otherwise), we invite you to watch the Keynote Address by S...

When it comes to accounting packages, there are two names that stick out in Australia: Xero and MYOB. MYOB has been the accounting package for small businesses in Australia until Xero started their push towards accountants as their market channel. A brilliant strategy, brilliantly executed. Now for ...

While Zoho is best know for the incredible value Zoho One bundle, or Zoho CRM - the company has had a cloud productivity suite in the market since before Google and Microsoft released their online productivity offerings. 

One of the applications in the cloud productivity suite is Zoho Notebook -...

Email has been part of business communications for a long time now. While in the mid-90's it was predominantly FAX, now the joke is not being the "first person with a fax machine", it is the "last person". Email brings many advantages. A few decades ago it was predominantly cost,...

Have you ever rented a car, and then went to the shop and got yourself a new car stereo, fancy alloy wheels, and a new coat of paint? Most likely you wouldn't consider such a thing. You would not even put the rental car through the car-wash. Topping up the fuel, but that is about as far...

Many small business owners have not heard of the option "Managed Services" - and those that have think of either a "rent-the-IT-guy", or a service only for the very large companies. None of this is true, at least, not any more. Aurelian Group has introduced a comprensive managed ...

Running a small business in Australia is not without its challenges. Add to that the compliance requirements, and you have good reason to feel on edge. It is not that there is not enough information out there - we are practically drowning in policies, procedures, guidelines, requirements, and templa...

Payroll in Australia has some unique requirements. Single Touch Payroll has been a requirement for two years now, with the final exceptions expiring by July 1st prior to Covid19 - if you are not on a STP compliant payroll system by now, you only have weeks to get this arranged. An...