When Zoho first introduced WorkDrive, it was envisioned as a robust file-sharing solution—a central hub for teams to store, access, and collaborate on content seamlessly. Fast forward to today, and WorkDrive 5.0 Phase 2 is here, proving that Zoho’s commitment to evolution is stronger than ever. With...

With online business applications subscriptions having matured over the last two-and-a-half decades, there has been a fundamental shift in how we view business applications. Where companies used to invest large sums of money to licence and implement their Enterprise Resource Planning (ERP) systems, ...

The Australian Cyber Security Centre, part of the Australian Signals Directorate, has published an Essential Eight framework. It is designed to help prevent cyber security incidents, and if they do occur, mitigate the damage caused to your business, as well as your stakeholders (i.e. prevent leakage...

On the last day of October this year, Zoho celebrated a decade of SalesIQ. Naturally, this is a reflective moment for them, also building and nourishing a very powerful engagement platform used all over the world. They reflected on the the features they added along the way and took special care to c...

Many businesses lack the time or resources to handle their social media accounts. However, this does not negate the need for social media management. People expect to be able to communicate with companies through social media. Social media can help your business reach your customers, gain valuable i...

But first, what exactly is Zoho Recruit?

Well, Zoho calls it an 'Applicant Tracking System', but to you and me, it's basically recruitment. But, it does so much more than that. It manages the recruitment pipeline, so you don't have to! But what exactly does it manage? Well, first it will sp...

Any business owner knows this - a business is like an organism. When all goes well, it grows, it moves, it thrives. But business can get "sick" as well. And often, the symptoms are managed but rarely addressed at the root cause. Sounds familiar? We do the same with our own health, why woul...

In short, it's a cloud-based storage solution.

But it's more than that. It integrates with almost all the Zoho One suite. For example, we can use Flow to create a folder structure with a trigger from CRM that ensures folders are created when a deal is created.

What else? We can upload videos and easil...

Well, FSM is an acronym that means Field Service Management. It's a tool that can help you manage work orders and even billing for field teams. For example, if you provide services that go directly to customers, this software would be perfect for you.

Until now, the dispatch console had three views:

G...

Put simply, Zoho Desk is a ticketing application that enables organised and orderly assignment, communication and processing of support tickets, feature requests, and any other kind of services you can think of that can fit into the mold of a ticketing system.

But instead of blathering further, let's...