But first, what exactly is Zoho Recruit?

Well, Zoho calls it an 'Applicant Tracking System', but to you and me, it's basically recruitment. But, it does so much more than that. It manages the recruitment pipeline, so you don't have to! But what exactly does it manage? Well, first it will sp...

Any business owner knows this - a business is like an organism. When all goes well, it grows, it moves, it thrives. But business can get "sick" as well. And often, the symptoms are managed but rarely addressed at the root cause. Sounds familiar? We do the same with our own health, why woul...

In short, it's a cloud-based storage solution.

But it's more than that. It integrates with almost all the Zoho One suite. For example, we can use Flow to create a folder structure with a trigger from CRM that ensures folders are created when a deal is created.

What else? We can upload videos and easil...

Well, FSM is an acronym that means Field Service Management. It's a tool that can help you manage work orders and even billing for field teams. For example, if you provide services that go directly to customers, this software would be perfect for you.

Until now, the dispatch console had three views:

G...

Put simply, Zoho Desk is a ticketing application that enables organised and orderly assignment, communication and processing of support tickets, feature requests, and any other kind of services you can think of that can fit into the mold of a ticketing system.

But instead of blathering further, let's...

When it comes to accounting packages, there are two names that stick out in Australia: Xero and MYOB. MYOB has been the accounting package for small businesses in Australia until Xero started their push towards accountants as their market channel. A brilliant strategy, brilliantly executed. Now for ...

With the release of ChatGPT v3.5  a few months ago, business large and small have jumped on the bandwagon to experiment with the AI functionality within their business. The software providers have not been sitting still either. With ChatGPT integration of various Zoho products (i.e. Writer, Soc...

While Zoho is best know for the incredible value Zoho One bundle, or Zoho CRM - the company has had a cloud productivity suite in the market since before Google and Microsoft released their online productivity offerings. 

One of the applications in the cloud productivity suite is Zoho Notebook -...

As a security conscious partner to my clients, I get a lot of questions on cyber-security, and what to do to be "totally secure". Whilst it is impossible to be "totally secure", there are a number of simple steps you can take (and some that require a bit more configuration). ...

Analysing your Information Supply Chain

How does your business perform against Information Logistics standards? For small businesses, it is relatively easy to measure: how much time is lost by entering data and compiling reports? If you hear: I do not have time for any of that, then you are most like...