When ready to start your Digital Business Transformation Journey, you have selected the platform, and assembled the team to implement (Systems Integrator, Software Vendor, or a collection of contractors) - there even is the Scrum Master. But how do you decide to select the Product Owners? Simple, ri...

All you need to deliver an Agile project is sticky notes, and a place to stick them... So far, this has been true - sort of. The daily stand-up is a great way to provide updates and ask for help - but agile has morphed beyond the small team that is co-located. Products are divided into multiple smal...

Implementing new business software is hard. Way harder than it should be - and usually we are the cause of the complexity. We tend to understand what we do in the business, but we do not fully understand why we do it, leading for overestimating the complexity of the process. There are three simple r...

Go and ask for a quote for an IT solution delivery, and the first thing you get asked is: "What is the scope?" Seems fair - if you want to get a price commitment, you will be asked for a functionality boundary. But what does this actually do to the delivery of your solution? Nothing good, ...

Much has been said about agile, and much is continued being said. Agile deployments of software fail, and agile deployments of software succeed... And every so often an article pops up which contributes to the common misconceptions that create the weak foundations to build your agile deployment. Let...

If you ever played a computer game, you know that great games start easy, and incrementally introduce new complexities. As Nolan K. Bushnell coined the phrase to describe the best games: "easy to learn, difficult to master". So what does this have to do with business applications? Surely, ...

I have been in the business of implementing business solution for over 25 years. During this time, I have been amazed at two things: 1). the incredible speed of innovation in this sector, and 2). the incredible inertia of silly requirements that keep us from utilising these innovations. No - this is...

Customer success teams are here to stay. It is inevitable that the vendor of a subscription based software application takes a keen interest in the success that has been achieved with that software. After all, even the most specialised software application is in danger of being "commoditised...

"We know why projects fail; we know how to prevent their failure - so why do they still fail?" - Martin Cobb

If you are involved in delivering ICT projects, you must have heard this phrase coined more than once - I came across this well over a decade ago (and it was not a new discovery then...

Agile has been around for a while - quite a while indeed. And it is still, for a lack of a better word, "fashionable" as an implementation method for business applications. Is it successful? The proliferation of Agile as method of choice seems to indicate success, but are "agile"...

Projects are all about communication and collaboration. More project service automation tools are being delivered to the market. If you are in the professional services industry, delivering knowledge intensive programs, you should read on...

The Project Manager Experience

Project managers live in sche...