Why I Ditched Our Old Payroll System for CloudPayroll – And I Cannot Believe how EASY it was!

19.08.25 10:40 AM By Matt Koopmans

Switching to CloudPayroll

Running payroll used to be one of those tasks that made me dread the end of the pay cycle. Between juggling spreadsheets, chasing up employee details, and ensuring we were compliant with Australian regulations like Single Touch Payroll (STP), it was a time-consuming nightmare. That all changed when we moved our company’s payroll system to CloudPayroll

Why We Needed a Change

Our previous payroll setup wasn’t just complicated; it was a black box. Relying on an external accountant service meant I had little visibility or control. Each pay run involved back-and-forth emails, and I would never have a true visibility of the process. I wanted a solution that was intuitive, compliant with Australian regulations like Single Touch Payroll (STP), and – most importantly – something I could manage in-house without needing a degree in Payroll and Finance.
After researching options, CloudPayroll caught my eye. It’s an Australian, cloud-based platform built for businesses of all sizes, promising automation, robust integrations, and a user-friendly interface. It sounded like the answer to my payroll woes, and it absolutely delivered.

The Switch: Smoother Than I Expected

I was nervous about moving away from our accountant service. Would I be able to handle payroll myself? Would the data migration be a nightmare? Thankfully, CloudPayroll’s implementation team put those fears to rest. They guided us through every step, from transferring employee data to setting up STP compliance. The training was tailored to our needs, and their support was always a phone call away.

What I Love About CloudPayroll

CloudPayroll has transformed payroll from a headache to a task I can knock out in minutes. Here’s a deep dive into the features that have made it indispensable for our business:
  1. Automation That Saves Hours
    CloudPayroll automates the heavy lifting – tax calculations, superannuation contributions, and STP reporting are all handled seamlessly. The platform stays up-to-date with Australian payroll laws, so compliance is one less thing to worry about. What used to take our accountant hours (and cost us a fortune) now takes me minutes.
  2. Employee Kiosk – Empowering the Team
    The Employee Kiosk is a game-changer. Our staff can log in from their phone or laptop to access payslips, check leave balances, and submit leave requests. It’s secure, accessible 24/7, and has slashed the number of payroll queries I deal with. Employees love the transparency, and I love the time it saves.
  3. Seamless Integration with Zoho Books
    One of CloudPayroll’s standout features is its integration with Zoho Books, our accounting software. This was a huge selling point for us, as it eliminates manual data entry and keeps our financials in sync. When I process payroll, journal entries for wages, taxes, and super are automatically pushed to Zoho Books, categorised correctly and ready for reconciliation. The integration supports multi-currency transactions and handles complex payroll scenarios, like bonuses or terminations, without breaking a sweat. If we add new employees or update pay rates in CloudPayroll, the changes flow through to Zoho Books instantly, saving me hours of admin and reducing errors. The open API also means we can customise the integration as our needs evolve.
  4. Scalability for the Future
    CloudPayroll grows with us. Whether we’re onboarding a handful of new hires or expanding significantly, the platform handles it effortlessly. It also supports group reporting, which is perfect for businesses with multiple entities or franchises.
  5. Australian Support That’s Second to None
    The support team is based in Australia, and they’re incredibly responsive. No endless hold times or generic responses – just real people who understand Australian payroll. Whether I have a quick question or need help troubleshooting, they’re there to help.

My Advice for Businesses Considering the Switch

If you’re stuck with a complicated payroll system or outsourcing to an accountant, don’t let the thought of change hold you back. CloudPayroll makes the transition painless and empowers you to take control. Before you start, list your current payroll pain points – high costs, lack of visibility, or manual processes – and see how CloudPayroll can solve them.

Matt Koopmans