On 19 and 20 September 2019, the Zoho team visited Sydney with the Zoholics customer conference. Every year, this conference gets bigger, and better. With this year a number of BIG announcements from the Zoho team with regards to the already excellent value offer of Zoho One. In this post we will br...

In any startup scenario, there are two things you will never have enough of: time and cash -  the latter at least until a successful funding round. A great practice for any startup is to practice being lean - it teaches you to be frugal with these two scarce commodities of time and money, so th...

If you ever played a computer game, you know that great games start easy, and incrementally introduce new complexities. As Nolan K. Bushnell coined the phrase to describe the best games: "easy to learn, difficult to master". So what does this have to do with business applications? Surely, ...

We spend a lot of money making our websites look great. All the latest design trends, the right imagery, the coolest animations and other effects. We spend thousands, if not tens of thousands of dollars on this. After all - it is the digital business card of your company, right? Wrong! Or to phrase ...

When you offer IT support to multiple clients, or in a complex environment, you want to be able to do this in the most effective and efficient manner. No time wasted on finding the support emails - everything should be at the fingertips. Further, there are a myriad of server, client, and device oper...

I have been in the business of implementing business solution for over 25 years. During this time, I have been amazed at two things: 1). the incredible speed of innovation in this sector, and 2). the incredible inertia of silly requirements that keep us from utilising these innovations. No - this is...

When you change your business model from advisory to full software sales, implementation and support partner, it is not a trivial change. Added to that, a full technology change from Microsoft to Zoho, it is an opportunity that does not come without risk. The numbers are in, and it is looking very p...

Zoho has made a change to the Zoho One licensing terms in respect to Backstage. While we wait for the full Australian pricing to be released, I have summarised the main changes for you here. Note that all prices mentioned here are in US Dollar (exclusive of GST).

First - there is an update on how man...

Ransomware is creeping into business and government systems seemingly unimpaired by the counter measures they put in place. Antivirus and malware protection are not a luxury, but they can only keep up with the newly released infections, at best. The weak point remains the user as entry point, and sy...

Missed the webinar on Pipeline Management in CRM? No problem - this webinar was free, and is therefore posted on YouTube. You can find it under the Aurelian Group YouTube page (if you like the content, please subscribe).