Blog

Expenses - without incurring expenses, it is impossible to conduct business. Whether you are a sole entrepreneur, or a large enterprise - expenses are part of doing business. Whether you use petty cash, or a corporate credit card - the hidden costs of expenses are in the handling of the administrati...

November is the second month of Spring here in Australia - and over the weekend we had temperatures soaring to the mid-to high 30's (even over 40's at the hottest point point of the day Friday - this is degrees Celsius, about 100 degrees Fahrenheit). One cannot help but to want for a nice cold water...

A few weeks ago, I wrote about the comprehensive features of SalesIQ (https://www.aurelian-group.com/blogs/post/engage-and-convert-website-visitors-with-salesiq). Now Zoho has introduced two new and powerful features to engage with your visitors - a ChatBot, and a Chat from Email functionality.

NOTE: from February 15 2019 the Zoho has updated the price list for Zoho One, and the minimum requirement for 5 users is no longer in place. To  read more: https://www.aurelian-group.com/blogs/post/zoho-has-updated-the-price-of-zoho-one-again-and-it-is-great-news  

This week, Zoho intr...

Agile has been around for a while - quite a while indeed. And it is still, for a lack of a better word, "fashionable" as an implementation method for business applications. Is it successful? The proliferation of Agile as method of choice seems to indicate success, but are "agile"...

Organising events is something a lot more common than one might think. It is not just the major conference organisers, or the large corporates. Events are organised by small businesses, local councils, sports clubs, not-for-profit organisations, charities, and they can be local as well as regionally...

Wiise is a new integrated business application aimed at small business launched in Australia - it comes forth from the collaborative efforts of KPMG, Microsoft, and CBA (created by KPMG, built on Microsoft, supported by CBA). You may have seen the press surrounding the launch of Wiise - not in the l...

So, you have a website - as does every other business. You spend time, effort, and perhaps money into directing traffic to your online presence. You use Google Analytics (or Bing Webmaster... or both) to see the traffic results on your website... but exactly who is visiting you? And what do they do ...

Start with the Customer Journey

Alexi Boyd interviewed Matt Koopmans, and together they explored the opportunities and the pitfalls of selecting business applications. What is your strategy for selecting applications to run your business? Did it start with accounting, and then additional applications...

With the introduction of "cloud" we have seen the promise of commoditised business applications - just like you get your power out of the socket in the wall, you get business applications that are "just ready to go" - well, almost. At least, that was the promise. Yet, the impleme...

Choice is a strange thing - when there is none, we all wish we had it. When there is choice abound, we tend to stick to what we know (or think we know). Too much choice of seemingly similar things, and we tend to paralyse like a deer in front of headlights. The choice for business applications prove...

Selecting a business application traditionally was based on features versus cost. Already at this stage the selection process is leading into major disappointment. Selecting according to features is a comparison of the candidate applications to your current application's abilities with a few bonus &...

The final post in the "Lean CRM" series. In previous posts we have discussed the importance of simplicity of the system, consistency of the generated data, engagement of the team, and relevance/accuracy of the data in order to retain a return on the CRM investment. With all these things in...

Post four of a series of five in which we focus on how to implement and maintain a lean, functional CRM. Five simple rules to set you up for an effective customer relationship management system that will provide you lasting benefits. We have addressed how to keep the system simple and consistent, an...

Post three out of five - five rules for a lean CRM - today we explore how to keep the team engaged. CRM can be a dull environment where sales people register their leads, opportunities, and account activities. CRM can be a good communication tool for what happened, is happening, and is likely to hap...

This is the second post in a series of five. In previous post, we discussed the need to keep it simple, if you want your CRM to provide return on your investment. In this post, we focus on the data your CRM system can generate (either with you or for you). Consistent data points you in the direction...

Projects are all about communication and collaboration. More project service automation tools are being delivered to the market. If you are in the professional services industry, delivering knowledge intensive programs, you should read on...

The Project Manager Experience

Project managers live in sche...

We are pleased to announce that the overhauled website for Aurelian Group is live today. A new site, with new possibilities. Check out the various software sections, sign up for a free trial, or subscribe to service plans. Right here from the site, or if you like, request a quote. Do sign up to our ...