Start with the Customer Journey
Alexi Boyd interviewed Matt Koopmans, and together they explored the opportunities and the pitfalls of selecting business applications. What is your strategy for selecting applications to run your business? Did it start with accounting, and then additional applications just piled up into the mix? Listen how the customer journey should take center stage in selecting your business applications.
For more information on Small Biz Matters, head to www.smallbizmatters.com.au.
What's your customer journey? - discuss with Matt
What is your customer's journey when doing business with you? Are there opportunities previously unexplored, either because they were "unknown" or deemed "too expensive"? Book a conversation with Matt, to discuss - obligation free - the opportunities for your business to make efficiency gains and at the same time save costs on your applications.