Running a small business in Australia is not without its challenges. Add to that the compliance requirements, and you have good reason to feel on edge. It is not that there is not enough information out there - we are practically drowning in policies, procedures, guidelines, requirements, and templa...

Pay attention next time you drive: there are those that switch on the fog-lights (no, I am not referring to the day-time running lights) during a clear day or evening. Why? Somehow it generates the perception that it makes their German luxury sedan or SUV faster or distinctively more "sporty...

"The Perfect CRM" - or "The Perfect Tool to manage Agile Delivery" - how much are you willing to spend for "perfection"? It turns out, you'll have to budget much more than initially intended. Read on...

The perception of perfection

What is perfect anyway? Is it what the c...

With COVID-19 causing many businesses to lock their offices and have their employees work from home, there is a renewed interest in a "digital business" - so that people could be productive from everywhere - or anywhere. But is that really all a digital business is? A shared cloud storage,...

Sending an email - we don't really think about what it takes to make the email arrive at the destination. You type your text, enter the recipients address, add a concise subject, and hit send. But when moving from a consumer email address (provided by your internet service provider, or a Gmail, Yaho...

If any role has become prevalent in the last five years, it is the "Customer Success Manager" at Business Application vendors. The premise is that successful customers buy more software - simple, clear, and difficult to dispute. But customer success has many dimensions - short, mid, and lo...

Zoho Remotely is a set of tools for businesses to facilitate remote work during the lock-down. Launched in March 2020, and initially made available for free till July 1st 2020, at which time Zoho would re-evaluate the need for this software. Since many areas are still dealing with the COVID-19 pande...

The last decade was filled with the term: Digital Transformation. The "Cloud" was going to bring the "fourth industrial revolution". There certainly have been some changes in the last decade, but a revolution? - Far from it. A much larger and faster transformation occurred during...

When is money not money? Not to disregard the various financial constructions, in a general sense money is money when you have it at your disposal. For small businesses and startups, the liquid cash position is essential to survival. It is not lack of profitability that does many busine...

Payroll in Australia has some unique requirements. Single Touch Payroll has been a requirement for two years now, with the final exceptions expiring by July 1st prior to Covid19 - if you are not on a STP compliant payroll system by now, you only have weeks to get this arranged. An...