Blog

We have moved!

A new year - new opportunities, and a new location.

From January 1 2025, Aurelian Group is located at 213/5 Alexander Street, Crows Nest. 

Visits by appointment only. 

Matt Koopmans
01.01.25 08:30 AM - Comment(s)
My 4 predictions for 2024 - Spot On, or Dead Wrong?

On 28 December 2023 published 4 predictions for 2024 (read the article here) - it is now time to take stock and see which of these predictions have materialised, which have not (yet), and which were completely off the mark. 

Matt Koopmans
24.12.24 11:12 AM - Comment(s)
A Decade Of Sales IQ

On the last day of October this year, Zoho celebrated a decade of SalesIQ. Naturally, this is a reflective moment for them, also building and nourishing a very powerful engagement platform used all over the world. They reflected on the the features they added along the way and took special care to c...

The Great Wall of Zoho Social

Many businesses lack the time or resources to handle their social media accounts. However, this does not negate the need for social media management. People expect to be able to communicate with companies through social media. Social media can help your business reach your customers, gain valuable i...

Zoho Recruit Received A New Update - what does it have for us?

But first, what exactly is Zoho Recruit?

Well, Zoho calls it an 'Applicant Tracking System', but to you and me, it's basically recruitment. But, it does so much more than that. It manages the recruitment pipeline, so you don't have to! But what exactly does it manage? Well, first it will sp...

Your Business is Alive!

Any business owner knows this - a business is like an organism. When all goes well, it grows, it moves, it thrives. But business can get "sick" as well. And often, the symptoms are managed but rarely addressed at the root cause. Sounds familiar? We do the same with our own health, why woul...

Matt Koopmans
30.09.24 07:36 PM - Comment(s)
WorkDrive Received Its 5.0 Update.

In short, it's a cloud-based storage solution.

But it's more than that. It integrates with almost all the Zoho One suite. For example, we can use Flow to create a folder structure with a trigger from CRM that ensures folders are created when a deal is created.

What else? We can upload videos and easil...

Zoho FSM: Grid View Update. The new feature to optimise your service capability.

Well, FSM is an acronym that means Field Service Management. It's a tool that can help you manage work orders and even billing for field teams. For example, if you provide services that go directly to customers, this software would be perfect for you.

Until now, the dispatch console had three views:

G...

Small business matters - or, it should, if a country is to weather the economic storm

Let's get one thing very clear - unless you are a banker or an undertaker, the current economic climate is tough (very tough).  For some of it, we are affected by the international economic headwind coming our way due to global supply-chain, weak and feckless leadership, avoidable conflicts, an...

Matt Koopmans
12.09.24 07:00 PM - Comment(s)
Zoho Desk received an update - so what's new?

Put simply, Zoho Desk is a ticketing application that enables organised and orderly assignment, communication and processing of support tickets, feature requests, and any other kind of services you can think of that can fit into the mold of a ticketing system.

But instead of blathering further, let's...