Analysing your Information Supply Chain

How does your business perform against Information Logistics standards? For small businesses, it is relatively easy to measure: how much time is lost by entering data and compiling reports? If you hear: I do not have time for any of that, then you are most like...

Is your business ready for a Digital Business? Is it bad if you are not? Is it for every business, no matter the size or stage in the life-cycle? And is a digital business the same for every business? The answers are yes, no, yes, and no... Clear? No? Well, then I invite you to read on....

When we think Big Tech, we think about giant operations based in the west-coast of the United States of America: Facebook, Twitter, Google, Amazon, and Microsoft. And certainly, their solutions have created wealth, business opportunities, and convenience. However, there are concerns, both with the a...

When we lead in 2021, it is tradition to do a round-up of the year past. 2020 was a year that does not deserve such accolade. You are reading this article - great, you made it through. Let's leave it at that. I'd rather focus on the year ahead. And in particular, what we can do to make it succes...

Right - here we go - another clickbait article... Not quite, read on, because your local small business is essential for both the economy of your community and therefore country, it is essential for remaining free to make your own choices. I urge you to read on...

The role of small business in the co...

The "fourth industrial revolution" is upon us. That may be true, but it will not look like what they concoct in Davos - the digital transformation will be an enabler for small business, serving their communities, and while opening trade on a global scale. "Transnational Localism"...

The concentration of business in the Australian capital cities means as a consequence the concentration of support services to these businesses. This is a real problem for those in rural Australia to get access to the same level of high quality services that can only be built on the investment allow...

Pay attention next time you drive: there are those that switch on the fog-lights (no, I am not referring to the day-time running lights) during a clear day or evening. Why? Somehow it generates the perception that it makes their German luxury sedan or SUV faster or distinctively more "sporty...

"The Perfect CRM" - or "The Perfect Tool to manage Agile Delivery" - how much are you willing to spend for "perfection"? It turns out, you'll have to budget much more than initially intended. Read on...

The perception of perfection

What is perfect anyway? Is it what the c...

With COVID-19 causing many businesses to lock their offices and have their employees work from home, there is a renewed interest in a "digital business" - so that people could be productive from everywhere - or anywhere. But is that really all a digital business is? A shared cloud storage,...

Sending an email - we don't really think about what it takes to make the email arrive at the destination. You type your text, enter the recipients address, add a concise subject, and hit send. But when moving from a consumer email address (provided by your internet service provider, or a Gmail, Yaho...

If any role has become prevalent in the last five years, it is the "Customer Success Manager" at Business Application vendors. The premise is that successful customers buy more software - simple, clear, and difficult to dispute. But customer success has many dimensions - short, mid, and lo...

The last decade was filled with the term: Digital Transformation. The "Cloud" was going to bring the "fourth industrial revolution". There certainly have been some changes in the last decade, but a revolution? - Far from it. A much larger and faster transformation occurred during...

When is money not money? Not to disregard the various financial constructions, in a general sense money is money when you have it at your disposal. For small businesses and startups, the liquid cash position is essential to survival. It is not lack of profitability that does many busine...

Australia is often referred to as "The Lucky Country" - blessed with beautiful scenery, natural wonders, areas with great soil for agriculture, and resources. Many resources. But luck does not give you the edge, the edge is gained by understanding the advantages and using these to compete....

The COVID-19 crisis is affecting us all. We will also get through it. So far, we have survived at least two cataclysmic impacts (Younger Dryas), super-volcano eruptions (Toba), various forms of plague, and the Spanish Flu - and we survived all that without the wonders of modern technology or medicin...

When ready to start your Digital Business Transformation Journey, you have selected the platform, and assembled the team to implement (Systems Integrator, Software Vendor, or a collection of contractors) - there even is the Scrum Master. But how do you decide to select the Product Owners? Simple, ri...

What is the most important thing to focus on when selecting a business application? Hands down, it is outcome. Yet we seem to be conditioned to focus on features. Features don't deliver anything, unless you use them - and used features may not lead to the outcome you need. Why are we focused on feat...

The office has gone through some interesting evolution over the last century - from a classroom style where the "manager" sits in the front, and rows of employees with typewriters in front of them hitting the right levers on these noisy machines - to the Beanbag, Pool and Foosball table fi...

Cloud and Mobile - they go hand in glove. But how mobile-friendly is your business process, and is the suite of applications supporting this? What is mobile anyway? Does this mean running everything on a mobile phone? And should you jump in, just because "it's there"? What are the consider...