If you run a business, you have email. What's left to innovate with email? This same question was posed in 2004, when Google launched GMail. The innovation Google brought to the table was: "don't browse but search your inbox". This was a massive innovation - it changed the way we handled o...

A "purpose driven business", fashionable, but what is it exactly? And what purpose is driven by the business? Most importantly - does it matter?

The answer to the last question is YES! It matters - but not in the way you would expect. In this article, we break down the purpose, and what dr...

Sustained change is a long running process. Sustained change, therefore, is rarely revolutionary - where many things are fundamentally changed at once - as too many of those will lead to inherent roadblocks in dependent processes, causing the whole system to collapse.

The key word in Digital Transformation is not digital - digital merely refers to the enabler - it is transformation. The objective of this post is to make us all look more critical at those that are claiming to be experts in delivering Digital Transformation.

Implementing new business software is hard. Way harder than it should be - and usually we are the cause of the complexity. We tend to understand what we do in the business, but we do not fully understand why we do it, leading for overestimating the complexity of the process. There are three simple r...

A first look at Zoho Books Budgeting function. Note that the initial minor bug at release as mentioned in the video had been resolved at the second day of release. All Zoho Books users, with or without Zoho Inventory integration, will have the budget menu available.

Go and ask for a quote for an IT solution delivery, and the first thing you get asked is: "What is the scope?" Seems fair - if you want to get a price commitment, you will be asked for a functionality boundary. But what does this actually do to the delivery of your solution? Nothing good, ...

Much has been said about agile, and much is continued being said. Agile deployments of software fail, and agile deployments of software succeed... And every so often an article pops up which contributes to the common misconceptions that create the weak foundations to build your agile deployment. Let...

On 19 and 20 September 2019, the Zoho team visited Sydney with the Zoholics customer conference. Every year, this conference gets bigger, and better. With this year a number of BIG announcements from the Zoho team with regards to the already excellent value offer of Zoho One. In this post we will br...