The final post in the "Lean CRM" series. In previous posts we have discussed the importance of simplicity of the system, consistency of the generated data, engagement of the team, and relevance/accuracy of the data in order to retain a return on the CRM investment. With all these things in...

Post four of a series of five in which we focus on how to implement and maintain a lean, functional CRM. Five simple rules to set you up for an effective customer relationship management system that will provide you lasting benefits. We have addressed how to keep the system simple and consistent, an...

Post three out of five - five rules for a lean CRM - today we explore how to keep the team engaged. CRM can be a dull environment where sales people register their leads, opportunities, and account activities. CRM can be a good communication tool for what happened, is happening, and is likely to hap...

This is the second post in a series of five. In previous post, we discussed the need to keep it simple, if you want your CRM to provide return on your investment. In this post, we focus on the data your CRM system can generate (either with you or for you). Consistent data points you in the direction...

Projects are all about communication and collaboration. More project service automation tools are being delivered to the market. If you are in the professional services industry, delivering knowledge intensive programs, you should read on...

The Project Manager Experience

Project managers live in sche...

We are pleased to announce that the overhauled website for Aurelian Group is live today. A new site, with new possibilities. Check out the various software sections, sign up for a free trial, or subscribe to service plans. Right here from the site, or if you like, request a quote. Do sign up to our ...