Governance - Without it any program or project is destined to fail. Is it the secret sauce for success? How much governance, and when is it too much?

It seemed such a great idea at the time - implementing the new business application. The benefits would be realised without question. But where are the benefits when all is done?

No matter what the indicators of failure are (either time, budget, scope, or any combination of these), or the construct of the project (Agile, Time and Material, Fixed Fee) - there are several mandatory steps and conditions to ensure any recovery is successful in getting the project back on track.

Over the years, the methodologies to implement business systems, ERP and CRM, have evolved. Especially the vendor developed methodologies are constantly refined. However, a trend that has been taking off with the cloud adoption is Agile.

Business Systems Implementation is hard, and expensive. The company is investing significant time and money to get the new system up and running, with an expectation of Return On Investment.