Privacy and Non-Disclosure Policy

We believe your business is no one else's. Your privacy is important to you and to us. So we'll protect the information you share with us. To protect your privacy, Aurelian Group Pty Ltd follows different principles in accordance with worldwide practices for customer privacy and data protection.

  • We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone.

  • We’ll use state-of-the-art security measures to protect your information from unauthorized users.

  • We have not added third-party trackers (such as Facebook, Google, Twitter) on our website



NOTICE


We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. We use your Personal Information for four primary purposes:

  • To make the site easier for you to use by not having to enter information more than once.

  • To help you access our customer portals that are unique to you and your organisation.

  • To help us create content most relevant to you.

  • To alert you to product upgrades, special offers, updated information and other new services from Aurelian Group Pty Ltd.


CONSENT


If you choose not to register or provide personal information, you can still use most of www.aurelian-group.com. But you will not be able to access areas that require registration – note that registration is required for subcribing to our services.


If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Aurelian Group Pty Ltd products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Aurelian Group Pty Ltd.


Where absolutely necessary, vendors of Aurelian Group Pty Ltd that supply components of your solution, may have access to your registered email address to offer support and product updates.


ACCESS


We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time in the customer portal.


SECURITY


Aurelian Group Pty Ltd has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.


We use PCI compliant hosted payment pages for all our credit card transactions, and trusted third party payment gateways such as Stripe and Go Cardless (direct debit). We do not capture or store your credit card details on our servers or anywhere else in our database. This is strictly handled via the payment gateway.


Aurelian Group Pty Ltd strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.


Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.


You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.


ENFORCEMENT


If for some reason you believe Aurelian Group Pty Ltd has not adhered to these principles, please notify us by email at privacy@aurelian-group.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.


ELECTRONIC PRODUCT REGISTRATION


When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you've already left with us (we call that information your personal profile). If you haven't previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. If you haven't already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.


WHAT WE DO WITH THE INFORMATION YOU SHARE


We use your provided data and information for the sole purpose of providing you services as subscribed by you. We may use contracted organisations to execute specific work on your behalf (such as but not limited to the processing of payroll, creating marketing content for your business). Every employee or contracted firm is required to sign a non-disclosure agreement that covers your information and data.


Aurelian Group Pty Ltd will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Aurelian Group Pty Ltd or the site; (b) protect and defend the rights or property of Aurelian Group Pty Ltd and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Aurelian Group Pty Ltd, its Websites, or the public.