Managed Services Plans

Managed services means we take care of everything, and you only pay one monthly fee. In other words, we get you up and running with your business applications, we enhance your business applications, manage and maintain the applications, and provide you with access to the documents and training you need to maximise your productivity. We have plans for each size of business - from Solopreneur to the established business with 100+ employees.

SolopreneurMicro-business BusinessBusiness Gold
Business Platinum
 Corporate
Plan details
Business size (employees)
1-22-78+12+25+50+ 
Base cost per month
$549$949$1349
TBDTBDTBD
Employee licences included
14
 812
25 50
Per additional employee
$55 $55
 $55$55$TBD $65
Minimum plan duration
12 months
12 months
 12 months
12 months
12 months
 12 months
 Cool off period*
1 month
1 month
1 month
1 month
1 month
--
Inclusions
Software
Zoho One for licensed employees
Zoho One for licensed employeesZoho One for licensed employeesZoho One for licensed employeesZoho One for licensed employeesZoho One for licensed employees
Support
  • Access to help center
  • Break/fix support

  • Access to help center
  • Break/fix support
  • Access to help center
  • Break/fix support

  • Access to help center
  • Break/fix support
  • Email support
  • Next business day response
  • Access to help center
  • Break/fix support
  • Email support
  • Phone support business hours
  • 3 business hours response time
  • Dedicated support contact
  • Access to help center
  • Break/fix support
  • Email support
  • Phone support business hours
  • 1 hour business hours response time
 Implementation Services
  • Zoho One application base setup
  • Single stream implementation
  • Website (from template) with landing page and contact page linked to CRM, and blog pages
  • Webinar, video and/or community based training delivery
  • Zoho One application base setup
  • Single stream implementation
  • Website (from template) with landing page, contact page linked to CRM, blog pages, and an about us page
  • Security profiles
  • Two sales pipelines configured
  • Webinar, video, and/or community based training delivery
  • Zoho One application base setup
  • Single stream implementation
  • Website (from template) with landing page, contact page linked to CRM, blog pages, and an about us page
  • Security profiles
  • Two sales pipelines configured
  • Webinar, video, and/or community based training delivery
  • Zoho One application base setup
  • Dual stream implementation
  • Website (from template) with landing page, contact page linked to CRM, Visitor tracking and engagement, blog pages, about us page, and additional product/service pages
  • Security profiles
  • Multiple sales pipelines configured
  • Custom CRM layouts
  • Custom CRM modules
  • Custom webinar, general webinar, video, and/or community based training
  • Zoho One application base setup
  • Four stream implementation
  • Website (from template) with landing page, contact page linked to CRM, Visitor tracking and engagement with 1 ChatBot, blog pages, about us page, and additional product/service pages
  • Security profiles
  • Multiple sales pipelines configured
  • Custom layouts
  • Custom CRM modules
  • Custom apps
  • eMail eDiscovery
  • HR self-service
  • HR talent management
  • Recruitment
Implementation by dedicated team, as per plan. Custom integrations, apps, code, and API's as per plan.
Ongoing Services
  • Email blacklist and whitelist management
  • Email blacklist and whitelist management
  • Security audits
  • Email blacklist and whitelist management
  • Security audits
    • Email blacklist and whitelist management
    • Security audits
    • Monthly reporting on support and delivery
    • Monthly teleconference meeting (1hour) for review and planning
    • Email blacklist and whitelist management
    • Security audits
    • Monthly reporting on support and delivery
    • Weekly teleconference meeting (30 minutes) for review and planning
    • Monthly executive teleconference (1 hour)
     As required with dedicated team, plus monthly executive connect.
     Options (additional cost)
     Payroll
    N/AN/A
    • Application and setup
    • Outsourced payroll management
    • Application and setup
    • Outsourced payroll management
    • Application and setup
    • Outsourced payroll management 
    Accounts Receivable Management
    $50 per organisation per month
    $50 per organisation per month
    Advanced: $140 per organisation per month
     N/AN/Afrom $140 per organisation per month

    * Cool off period is the first month of the subscription. The system is fully available at that time, but with limitations on the number of users that are activated (9) and there are limitations on the number of mass emails that can be sent out daily, and no SSL certificates are issued. As this first month is mainly used for configuration of the first applications, these limitations in services are not noticeable. Cancelling the subscription during the first month will result in deactivation of the service, and no further payments are required.

    Check which plan is best for you